Operatives Audit

Cleaning operative site audit — cupboard, uniform, equipment, quality and safety.

Your name

Client

Site

Location (required): getting position…

CLEANING CUPBOARD INSPECTION

Is the cleaning cupboard organised, clean and tidy?

Is the HPS Health&Safety Folder present in the cleaning cupboard?

Are the RAMS and COSHH documents available in the Folder?

Is the daily communal area cleaning specification easily to hand?

Comments

Photo evidence

Photos are automatically stamped with the date, time and GPS position.

OPERATIVE INSPECTION

Name and Position of the Operative inspected

Is the operative wearing a branded HPS t-shirt, black trousers, black shoes and looking presentable?

Is the operative wearing a HPS ID Badge?

Check Parim – have they signed in for the past week?

Is the operative displaying a persona that says I am positive and happy to be at work?

Comments

Photo evidence

Photos are automatically stamped with the date, time and GPS position.

EQUIPMENT AND TRAINING

Check the equipment being used, is it clean, organised and in good working order?

Does the operative have everything they require to clean to a high standard?

Is the operative following the color coded cloth and mop system?

Is the operative trained on how to use and wash the microfiber cloths? (if not please explain and train)

Comments

Photo evidence

Photos are automatically stamped with the date, time and GPS position.

QUALITY CONTROL

Do you the Auditor – have a copy of the daily cleaning specification, on you now?

Pick 3 areas from the daily cleaning specification and inspect them for cleanliness against the specification

Reception

Lobby

Stairwells

Lifts

Toilets

Communal areas

Gym

Bin Area

Bike Store

Car Park

Comments regarding the cleanliness in specific areas

Photo evidence

Photos are automatically stamped with the date, time and GPS position.

EMPLOYEE NET PROMOTER – Ask the employee the following question!

How happy are you working for HPS Services FM Ltd?

Not at all happyExtremely happy

Operative Comments on the score

Photo evidence

Photos are automatically stamped with the date, time and GPS position.

CLIENT NET PROMOTER SCORE – Ask the client the following question!

How happy are you with service HPS Services FM Ltd is providing?

Not at all happyExtremely happy

Client Comments on the score:

Photo evidence

Photos are automatically stamped with the date, time and GPS position.

HEALTH & SAFETY

Have there been any recorded accidents or injuries on site in the past 30 days?

Is the operative demonstrating safe working practices?

Comments

Photo evidence

Photos are automatically stamped with the date, time and GPS position.

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